Privacy Policy

Section 1: INTRODUCTION

The domain name www.vivrosia.com (“Site”) is owned and operated by Vivrosia Lifestyles (“VIVROSIA” or “We” or “Us”). We value the trust you have in us. Therefore, we insist upon the highest standards for secure transactions and customer information privacy.

This Privacy Policy (“Policy”) describes the type of personal information we collect from our User, purpose for collecting such information, how we use it, with whom we share it and the choices available to our customers regarding our use of the information. We will not disclose the personal information and sensitive information (meanings ascribed in section 2 below) shared by the user other than in compliance with this Policy. If you do not consent to any of the terms enumerated in this Policy, do not proceed to use the Site.

Our Policy is subject to change at any time without notice. Your continued use of the Site following such changes to the Policy constitutes your acceptance of the changed Policy and to be bound by such changes. If you do not continue to use the Site following change in the policy but take no action with respect to your personal information and sensitive information with us, our use of your personal information and sensitive information shall remain subject to the Policy in effect prior to the change. You are responsible for periodically reviewing this Policy in order to be aware of any changes thereto.

Section 2: WHAT WE COLLECT

We may collect personal identifiable information from you when you save or otherwise provide us when you set up a free account with the Site OR when you communicate with us via email OR when you fill an entry to participate in any contest, promotion or survey, etc. As a result of these actions you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), credit card information, names of people to whom purchases have been shipped including address and telephone numbers, IP addresses, product interest information and in certain circumstances, your opinions and individual preferences, etc (collectively “Personal Information”). When you visit this Site, our social media platforms, or our social networking may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs and web beacons.

You may also provide us with information like financial information such as Bank account or credit card or debit card or other payment instrument details, password, etc. (collectively “Sensitive Information”) for purchasing the products at our Site.

We may also maintain a record of your product interests and acquire information about you from our present and/or future affiliates.

This Site is directed to be used by adults only who are above the age of 18 years. If you are not an adult, while you may look at our Site, but you should not make a purchase, register, or submit personal information to us. We or our associates / partner merchants do not knowingly collect information from minors.Minors should not be using the Site with any personal information. In an event of default by the minor, the parent or the guardian will be liable to compensate for whatsoever damages arising out of such wrongful use by the minor.

Section 3: WHAT IS THE PURPOSES FOR WHICH THE PERSONAL AND SENSITIVE INFORMATION IS COLLECTED

VIVROSIA may use your Personal Information collected:

help us learn more about your shopping preferences; or
conduct marketing and performance research to assist us in measuring our customer services, bench marking our performance and to help us improve your shopping experiences and product offerings.
to send communication related to order updates and offers through e-mail, SMS and social media channels.As provided below under Section 6, you may always choose not to receive promotional materials or marketing information.

Section 4: HOW WE RETAIN OF SENSITIVE PERSONAL DATA OR INFORMATION

We will retain your Personal and Sensitive Information only as long as it is reasonably required or otherwise permitted or required by applicable law or regulatory requirements. We may also retain your Personal and Sensitive Information so long as it is necessary to fulfil the purposes for which it was collected (including for purposes of meeting any legal, administrative, accounting, or other reporting requirements). Your Personal and Sensitive Information is safeguarded against inappropriate access and disclosure, as per this Privacy Policy.

We also maintain appropriate and adequate administrative, technical and physical safeguards designed to protect your Personal and Sensitive Information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Section 5: SECURITY

We endeavour to keep your Personal and Sensitive information secure, up-to-date, accurate in the best possible manner as it may be necessary for the purpose for which it was collected. We value the importance you attach to your Personal and Sensitive Information given to us and therefore we have (i) taken all reasonable measures and precautions to keep such information safe and secure and to prevent any unauthorized access to or misuse of the same; and (ii) enable you to review and edit the same.

However, we shall not be liable to any user for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to the user due to the unauthorized access or misuse of the Personal or Sensitive Information by any third party.

If you have any query regarding our privacy policy, drop us at [email protected]